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Automatic Voice Recognition
The term AVR is short for Automatic Voice
Recognition, which is a telephony technology that
allows interaction between callers and a phone
system to acquire or enter information into a
database. More and more companies are turning to
Automatic Voice Recognition to help reduce the
cost of common sales, service, collections, inquiry
and support calls to and from their company.
Automatic Voice Recognition or Voice Recognition
Information is one of the most common telephone
functions in use across the business community and
is capable of bringing remarkable benefits to
your company. Automatic Voice Recognition allow 24
hour access to a company from its customers
Automatic Voice Recognition its phone system. In
today's busy modern world, most callers expect on
first contact with a company, to be handled
Automatic Voice Recognition some kind of Auto
Attendant or Automatic Voice Recognition. This
method of call handling is generally accepted as
long as the caller is given ample opportunity to opt
out of the Automatic Voice Recognition and be able
to speak to a live agent. Automatic Voice
Recognition offer a cost effective and money saving
way of handling customer calls twenty four hours a
day, seven days a week. The handling of routine
phone requests for Automatic Voice Recognition
information can consume a substantial amount of
company resources and ultimately money. Automatic
Voice Recognition, tailored to a company's
requirements can provide much the Automatic Voice
Recognition information as a live operator at a
fraction of the cost both financially and
resourcefully. To put things in their most simple
form Automatic Voice
Recognition let callers interact with your company
via its Automatic Voice Recognition. Automatic Voice
Recognition hugely reduce customer call handling
costs, and can be introduced into your company
environment in a number of ways. The most basic
Automatic Voice Recognition simply allow you to
record a message that is played when a customer
presses the appropriate number on the phone keypad.
The more advanced Automatic Voice Recognition allow
callers to interact with a company on a much greater
scale. For example you could set up an Automatic
Voice Recognition to retrieve specific account
information that is relayed to the caller through
the implementation of text-to-speech Automatic Voice
Recognition. Automatic Voice Recognition IVR systems
to read specific information from a database and
then relate Automatic Voice Recognition information
back to the customer in spoken format.
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