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Welcome to CoolSoft, LLC



Privacy Statement


CoolSoft, LLC has created this privacy statement in order to demonstrate Our firm commitment to privacy. The following discloses Our information gathering and dissemination practices for this web site:

IP Address Recognition -
We record and use Your IP address to help diagnose problems with Our server, and to administer Our Web site and shopping cart. Your IP address is used to help identify You and Your shopping cart, to help Us prevent fraud, and to gather broad demographic information.


Cookies - Our site uses cookies to keep track of Your shopping cart. We use cookies to deliver content specific to Your interests and for other purposes.

Confidential Information You Provide to Us - Our site's purchase form requires You to give Us contact information (like Your name and email address). We use customer contact information from the forms on our website to send You information about Our company, products and promotional material from some of Our partners. Your contact information is also used to contact You when necessary and may be shared with other carefully selected companies who may want to contact You . You may opt-out of receiving future mailings; see the choice/opt-out section below.

Links - This website contains links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

Shopping Cart and Security - Our website uses a shopping cart with an order form for You to purchase products, and services. We collect Your contact information (like Your email address, bill to and ship to address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders, information about Our company, and promotional material. Your information is also used to get in touch with You when necessary. You may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used only to charge You for products and services that you have purchased.

Credit Card Information - When We ask You for Your credit card information, We will take You to an SSL-protected Web page. This means that Your information will be transmitted across the Web to Us utilizing 128-bit encryption technology, the highest degree of security currently available.

This Web site is powered by Microsoft's Internet Information Server (IIS) for Windows Server 2000. In combination with a secure Web Browser, such as Microsoft's Internet Explorer or Netscape Navigator, IIS provides security against Web fraud and credit card theft. With IIS and a secure Web Browser, You can feel safe submitting private information across the Web. For more details on the Microsoft Internet Information Server, please take a look at Microsoft's IIS page. You can also get more information about Internet Security from the Netscape Web Site.

If You do not have the latest browsers with 128 bit encryption, You can download one by clicking one of the links below:

Click here to download Microsoft Internet Explorer

Click here to download Netscape Navigator

Firewall Problems - If You are accessing the Web through a corporate firewall You may experience errors when trying to connect to any secure SSL-protected Web site. If You experience any difficulties, please contact Your company's Internet administrator who should be able to fix the error and confirm whether access to SSL-protected Web sites is possible from Your desktop.

Choice to Opt-Out of Being Contacted - This site gives users the following option for choosing not to receive future communications from Us. To stop receiving communications from us, you can send email to support@coolsoftllc.com. Please put the word �Unsubscribe� in the subject of your email. If you elected not to opt out when you made your purchase and You unsubscribe at a later time, We will stop sending you communications and will no longer include your information when we provide our contact lists to third parties. However, we cannot prevent communications from third parties who have already received your contact information from Us prior to your opting out. Note that if you elect to opt-out of being contacted, you will not be eligible to win any promotions if and when we have any such promotions.

Credit Card Issues and Liability Note that we do not save credit card information after Your transaction is complete. Purchases made with major credit cards including VISA, MasterCard, Discover and AMEX may be insured and limited in liability. To find out more about this, you can contact the financial institution that provided your credit card. If You receive notification of an order that You did not place, or if you were charged more than once for a single purchase, please notify our customer service department by sending an email to: support@coolsoftllc.com or send a fax to 772-492-5029. If You have placed an order and have been overcharged, this was not intentional and most happened because You submitted your order more than once before receiving a confirmation page. Please be sure to include Your order number and the amount of the overcharge in the subject line of your email. One of Our representatives will investigate the matter and reply to you as soon as reasonably possible. If the charge was made in error or if You were overcharged, We will promptly issue a credit.

Contest Rules - From time to time, CoolSoft, LLC may choose to give away Prizes to our customers and people who download our demo�s or trial versions of our software.
To view our contest rules Click here

Questions - If You have any questions about this privacy statement, the practices of this site, or Your dealings with this Web site or CoolSoft, LLC, You can email support@coolsoftllc.com. Please make sure to include "Message for Webmaster" in the subject line of your email.

 
(c) Copyright 2002 - 2009 - CoolSoft, LLC -All Rights Reserved
Last Updated on 12/12/2024