Privacy
Statement
CoolSoft,
LLC
has created this privacy statement in order
to demonstrate Our firm commitment to privacy.
The following discloses Our information gathering
and dissemination practices for this web site:
IP Address Recognition
-
We record and use Your IP address to help
diagnose problems with Our server, and to
administer Our Web site and shopping cart.
Your IP address is used to help identify You
and Your shopping cart, to help Us prevent
fraud, and to gather broad demographic information.
Cookies - Our site uses
cookies to keep track of Your shopping cart.
We use cookies to deliver content specific
to Your interests and for other purposes.
Confidential Information You Provide to
Us - Our site's purchase form requires You
to give Us contact information (like Your
name and email address). We use customer
contact information from the forms on our
website to send You information about Our
company, products and promotional material
from some of Our partners. Your contact
information is also used to contact You
when necessary and may be shared with other
carefully selected companies who may want
to contact You . You may opt-out of receiving
future mailings; see the choice/opt-out
section below.
Links - This website contains
links to other sites. We are not responsible
for the privacy practices or the content
of such Web sites.
Shopping Cart and Security -
Our website uses a shopping cart with an
order form for You to purchase products,
and services. We collect Your contact information
(like Your email address, bill to and ship
to address) and financial information (like
their account or credit card numbers). Contact
information from the order form is used
to send orders, information about Our company,
and promotional material. Your information
is also used to get in touch with You when
necessary. You may opt-out of receiving
future mailings; see the choice/opt-out
section below. Financial information that
is collected is used only to charge You
for products and services that you have
purchased.
Credit Card Information - When
We ask You for Your credit card information,
We will take You to an SSL-protected Web
page. This means that Your information will
be transmitted across the Web to Us utilizing
128-bit encryption technology, the highest
degree of security currently available.
This Web site is powered by Microsoft's
Internet Information Server (IIS) for Windows
Server 2000. In combination with
a secure Web Browser, such as Microsoft's
Internet Explorer or Netscape Navigator,
IIS provides security against Web fraud
and credit card theft. With IIS and a secure
Web Browser, You can feel safe submitting
private information across the Web. For
more details on the Microsoft Internet Information
Server, please take a look at Microsoft's
IIS page. You can also get more information
about Internet Security from the Netscape
Web Site.
If You do not have the latest browsers with
128 bit encryption, You can download one
by clicking one of the links below:
Click here to download Microsoft Internet
Explorer
Click
here to download Netscape Navigator
Firewall
Problems - If You are accessing
the Web through a corporate firewall You
may experience errors when trying to connect
to any secure SSL-protected Web site. If
You experience any difficulties, please
contact Your company's Internet administrator
who should be able to fix the error and
confirm whether access to SSL-protected
Web sites is possible from Your desktop.
Choice to
Opt-Out of Being Contacted - This
site gives users the following option for
choosing not to receive future communications
from Us. To stop receiving communications
from us, you can send email to support@coolsoftllc.com.
Please put the word �Unsubscribe�
in the subject of your email. If you elected
not to opt out when you made your purchase
and You unsubscribe at a later time, We
will stop sending you communications and
will no longer include your information
when we provide our contact lists to third
parties. However, we cannot prevent communications
from third parties who have already received
your contact information from Us prior to
your opting out. Note that if you elect
to opt-out of being contacted, you will
not be eligible to win any promotions if
and when we have any such promotions.
Credit
Card Issues and Liability
� Note
that we do not save credit card information
after Your transaction is complete. Purchases
made with major credit cards including VISA,
MasterCard, Discover and AMEX may be insured
and limited in liability. To find out more
about this, you can contact the financial
institution that provided your credit card.
If You receive notification of an order
that You did not place, or if you were charged
more than once for a single purchase, please
notify our customer service department by
sending an email to: support@coolsoftllc.com
or send a fax to 772-492-5029. If You have
placed an order and have been overcharged,
this was not intentional and most happened
because You submitted your order more than
once before receiving a confirmation page.
Please be sure to include Your order number
and the amount of the overcharge in the
subject line of your email. One of Our representatives
will investigate the matter and reply to
you as soon as reasonably possible. If the
charge was made in error or if You were
overcharged, We will promptly issue a credit.
Contest
Rules -
From time to time,
CoolSoft, LLC may choose to give away Prizes
to our customers and people who download
our demo�s or trial versions of our
software.
To view our contest rules Click here
Questions
- If You
have any questions about this privacy statement,
the practices of this site, or Your dealings
with this Web site or CoolSoft, LLC, You
can email support@coolsoftllc.com. Please make sure to include "Message for Webmaster" in the subject line of your email.